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Every time you Google something and click the Wikipedia result — and you do, probably more than you realise — you're reading the work of an unpaid volunteer.

Not a staff writer. Not a contracted researcher. Someone who chose, on their own time, to write or check or protect that article because they thought accurate information mattered. There are roughly 50,000 active editors doing this work right now. They have been doing it for decades. They have built what many consider the most remarkable public knowledge project in human history — a free, reasonably reliable, genuinely global encyclopaedia that reaches half a billion people a month.

The Wikimedia Foundation — the non-profit that houses Wikipedia — recently laid off the small engineering team responsible for the tools and bug fixes those volunteers depend on to do their unpaid work. No dramatic announcement. Just a quiet restructuring.

More than 800 editors have since signed a petition threatening to strike. Some want to stop editing. Some want to let vandalism go unchecked. Others have floated something more pointed: replacing the fundraising banners that solicit donations from the public with messages criticising the organisation's leadership.

This is what it looks like when goodwill runs out. And it raises a question that reaches well beyond Wikipedia: what happens when the people who quietly hold up an institution decide they've had enough?

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