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Privacy Policy

Last updated: 6 June 2026


Who We Are

The Business Index Sandbach, CW11 1XU Email: [email protected]


What Data We Collect

We collect the following personal information:

  • First and last name

  • Email address

  • Usage data (how you interact with our site)

  • Cookies and tracking data

  • Number of visitors and session statistics

  • Unique device identifiers for advertising purposes

Some data is provided directly by you; other data is collected automatically when you use our website.All data we request is mandatory unless we state otherwise. If you're unsure what's required, please contact us.


How and Where We Process Your Data

We take appropriate security measures to prevent unauthorised access, disclosure, or modification of your data.Your data may be accessed by our internal teams (administration, sales, marketing, legal, IT) or trusted third-party providers such as hosting companies, payment processors, and communications agencies — only where necessary.Data is processed at our operating offices and, where applicable, in other locations depending on the third-party services we use. This may include transfers outside your home country.Retention: We keep your data only for as long as needed to fulfil the purpose it was collected for.


Why We Collect Your Data

We use your data to:

  • Provide and improve our service

  • Process payments

  • Analyse website traffic and user behaviour

  • Contact you (newsletters, enquiries)

  • Display content from external platforms

  • Comply with legal obligations

  • Detect and prevent fraudulent activity


Third-Party Services We Use

Analytics

  • Google Analytics 4 — Google Ireland Limited (processed in Ireland)

  • Google Analytics Advertising Reporting Features — Google Ireland Limited (processed in Ireland)

Contacting You

  • Mailing list / Newsletter — processes your email address

  • Contact form — processes your email address

External Content

  • Instagram Widget — Meta Platforms, Inc. (processed in the United States)

Payments

  • Stripe — Stripe Inc (processed in the United States). Payments are handled directly by Stripe; we only receive confirmation that payment was successful.


Cookies

We use cookies and similar tracking technologies on our website. For full details, please see our [Cookie Policy].You can opt out of interest-based advertising — see our Cookie Policy for how to do this.


Your Rights (GDPR)

If you are based in the UK or European Union, you have the right to:

  • Withdraw consent at any time

  • Object to how we process your data

  • Access the data we hold about you

  • Correct inaccurate data

  • Restrict how we process your data

  • Request deletion of your data

  • Data portability — receive your data in a portable format

  • Lodge a complaint with your data protection authority (in the UK, this is the ICO)

To exercise any of these rights, contact us at [email protected]. Requests are free of charge and will be responded to within one month.


Legal Basis for Processing (GDPR)

We process your personal data on one or more of the following grounds:

  • You have given your consent

  • It is necessary to fulfil a contract with you

  • We have a legal obligation to do so

  • It is in our legitimate interests (or those of a third party)


Other Information

Legal action: We may use your data in legal proceedings if required, and may be required to share it with public authorities upon request.System logs: Our website and third-party services may log interactions and IP addresses for maintenance and security purposes.Policy changes: We may update this policy at any time. We'll notify you via this page and, where possible, by email. If changes affect consent-based processing, we'll ask for your consent again.


Contact Us

The Business Index Sandbach, CW11 1XU Email: [email protected]